As a customer of LEDECHEM - PRODUTOS QUÍMICOS, S.A., we would be grateful if you could rate the Quality of our Product/Service by ticking the option that seems most appropriate to you.

If you have no recent experience of any of these aspects, please tick the "Not applicable" box.

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Your information

1. Commercial Service

1.1. Friendliness and courtesy on the phone
1.2. Technical knowledge of products
1.3. Competence and Professionalism of Employees
1.4. Commercial follow-up carried out

2. Product / Service Provided

2.1. Overall Quality of Products Supplied
2.2. Variety of Offer / Product Range
2.3. Delivery Deadlines Met
2.4. Product Quality / Price Ratio
2.5. Products supplied meet expectations
2.6. Speed and Efficiency in Solving Problems

3. Quality of Complaints Handling (if applicable)

4. Overall Satisfaction Level

Please consider: 1 as Very Poor - 10 as Excellent

5. Compared to the previous year

6. Next time you need more products, will you contact LEDECHEM, S.A.?

7. Would you recommend LEDECHEM, S.A. products?

8. How did you find out about LEDECHEM, S.A.'s services?

9. Comments / Suggestions

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